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Press Release

Aimetis Announces New Services Portfolio

Expanded Technical Support, Learning Services and Professional Services Help Improve Customer Experience and Accelerate Adoption of IP Video

Las Vegas, USA (ISC West) - 2012-03-27

Aimetis Corp., a global leader in intelligent IP video management solutions, today announced at ISC West Aimetis Services, a suite of service offerings designed to ensure customer satisfaction, increase adoption of IP video and improve partner business success.

Aimetis Technical Support bundles in multiple services into a single offering, including technical support, maintenance and self-service support tools that help to ensure the optimal performance of Aimetis solutions.  Some of the key features of the Aimetis Technical Support program include preferred incident response time (SLA), priority issue resolution, 24x7 customer support, knowledge base, web-based partner incident management and reporting tools, and more.

Expanding on Aimetis classroom partner certification and trainings, Aimetis Learning Services now also offers Certified Power User, Certified Software Developer, and Certified Solution Architect hands-on programs. In addition, Aimetis web-based eLearning tools enable scalable, self-paced learning with multiple course options and real-time exams available online 24x7 to help accelerate the knowledge transfer of Aimetis offerings and enable ongoing refresher training.

Aimetis Professional Services offer a range of consulting, custom development and extended support options to assist partners and customers with their unique requirements.

“We are dedicated to offering the best service in the industry and our new expanded offerings is a key part of that commitment,” said Marc Holtenhoff, CEO, Aimetis Corp. “We believe responsive technical support and proactive knowledge sharing will contribute to both Aimetis and our partners’ mutual success.”

Acerca de Aimetis

Aimetis, una empresa de Senstar, simplifica la administración de video en red para video vigilancia al ofrecer soluciones inteligentes con el menor costo total de propiedad para un mundo conectado. Combinando un sistema de administración de video líder en la industria con video analíticas integradas y administración centralizada en la nube, Aimetis ofrece la plataforma de administración de video más escalable y fácil de usar en el mercado. Fundada en 2003, Aimetis se ha establecido como líder mundial en tecnología de administración de video inteligente desde sus oficinas principales en Waterloo, Canadá. Aimetis cuenta con distribuidores y socios certificados en más de 100 países sirviendo a una variedad de industrias incluyendo comercio, transporte, y otras.

David Tubbs
marketing@aimetis.com
+1 (519) 746-8888 x268